Information about Cookies and Data Protection
Website
The website is operated by the Alpenregion Bludenz Tourismus GmbH.
The protection of your personal data is very important to us. This data protection declaration describes how your personal data will be processed when you use the website.
> Which data are processed?
> Date and time of the page view
> Your IP address
> Type and version of your browser
> Cookies
> Further data that you enter yourself on our website (e.g. contact form, application)
There is no obligation to provide your personal data. However, if you refuse, you will not be able to use all functions of the website.
Declaration regarding the information obligation
The protection of your personal data is of special concern to us. We thus process your data exclusively on basis of the legal requirements (GDPR, TKG (Telecommunications Act) 2021). In this data protection information we inform you of the most important aspects of data processing as part of using our website.
Contact with us
When you contact us on the website using a form or by email, the data you provide will be stored with us for the purpose of processing the enquiry and for the event of any follow-up questions. We do not pass these data on to third parties without your consent.
Wilken Software Group
Our entire e-mail communication, newsletter dispatch and our CRM are handled and managed by a system from the Wilken Software Group.
Cookies
Our website uses so-called cookies. These are small text files which are stored on your end device with the help of your browser. They do not cause any damage.
We use cookies in order to make our website user-friendly. Some cookies will remain stored on your end device until you delete them. They allow us to recognise your browser on your next visit.
If you do not want this, you can set your browser so that it informs you of the setting of cookies and lets you permit this only in individual cases.
When deactivating cookies, the functionality of our website may be limited.
Cookie Settings
Web-Analysis
Our website uses the features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. In addition, cookies are used which allow us to analyse the use of the website by your users. The information generated through this will be transmitted to the provider's server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
IP regionality
We have activated the IP anonymisation feature on this website. By doing this, Google will truncate your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the IP address be transmitted to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information for evaluating your usage of the website, for compiling reports about the website activities and for providing further services in connection with website usage and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data by Google.
Browser Plugin
You may refuse to store cookies by selecting the appropriate settings in your browser software; however, we would point out that, in this case, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting and processing data generated by the cookie about your usage of the website (incl. your IP address), using the following link and downloading the available browser plugin and installing it: https://tools.google.com/dlpage/gaoptout?hl=de
Demographic characteristics with Google Analytics
This website uses the feature "demographic characteristics by" Google Analytics. This allows reports to be compiled which contain statements on age, gender and interests of the page visitors. These data come from interest-based advertising by Google as well as from visitor data from third-party suppliers. These data cannot be associated with any specific person. You can turn off this feature at any time in the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as set out in the section "Objection against data collection".
Google Tag Manager
We use the Google Tag Manager provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
The Google Tag Manager is a tool that can be used to integrate tracking or statistical tools and other services via so-called website tags. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the integrated services and tools. However, the Google Tag Manager records the IP address, which may also be transmitted to Google server locations in the United States and other third countries.
If a deactivation has been made at cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
Facebook Pixel
To evaluate advertising campaigns, we integrate Facebook tracking code (Facebook pixel) into our website in order to be able to evaluate your interactions such as your click behavior, visits to certain areas on our website or the registration for the newsletter. For this purpose, a so-called 3rd party cookie from Facebook is stored in your browser with your consent.
Pingdom
Our website uses Pingdom, a service provided by SolarWinds Worldwide, LLC 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735 (hereinafter: “Pingdom”). Pingdom uses cookies, which are placed on your computer to enable the use of our website to be analysed. This information is used for service availability and user experience monitoring. This involves the use of measurements of the duration of use, page speed and user geographical information. No user identifiable data is stored or transmitted. When a page is requested, data such as the following is processed:
Browser type/version, operating system used, attributes that generate information regarding the context in which the page is being viewed and how the page loads and the asynchronous reload of page components behave, the geographic region of the accessing computer and the time of the server request.
Within the scope of use, data such as in particular the country location and browser type/version user, can be transmitted to a server operated by Pingdom and stored there. All cookies expire after 30 days. Further information on data protection when using Pingdom can be found under the following link: https://www.pingdom.com/security
Newsletter
You have the option to subscribe to our newsletter through our website. For this we will need your email address, first name, surname and your declaration of consent for receiving the newsletter.
In order to provide you with targeted information, we also collect and process information provided voluntarily with regard to fields of interests, address, date of birth and additional fields if applicable.
As soon as you have completed subscription to the newsletter, we will send you a confirmation email with a link for confirming the subscription. You can cancel the subscription to the newsletter at any time, please fill out the following form to this end: ***Unsubscribe to newsletter***
We will immediately delete your data related to the newsletter subscription.
Google Maps
We incorporate maps from the “Google Maps” service, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Details processed include user IP addresses and location details, however these are not compiled without consent (generally as part of the settings in your mobile device). The data can be processed in the USA. Data protection statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
YouTube
Our website uses plug-ins from the Google-owned site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page of this website that is equipped with a YouTube plug-in, a connection to YouTube’s servers is created, which will inform the YouTube server which of our web pages you have visited. If you are logged in to your YouTube account, YouTube will be able to update your personal profile with details of your surfing behaviour. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, see YouTube’s data protection declaration at https://www.google.de/intl/en/policies/privacy/
Incert Voucher Tool (etracker)
We use the services of etracker GmbH from Hamburg, Germany (www.etracker.com) on our website to analyze usage data. Etracker does not use cookies for web analysis by default. Insofar as they use analysis and optimization cookies, explicit consent is obtained separately in advance. If this is the case and you consent, cookies are used to enable statistical coverage analysis of this website, measurement of the success of our online marketing measures, and test procedures, for example, to test and optimize different versions of the online offering or its components. Cookies are small text files that are stored by the Internet browser on the user's terminal device. etracker cookies do not contain any information that enables identification of a user. The data generated by etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is therefore subject to strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and awarded the ePrivacyseal data protection seal of approval. Data processing is carried out on the basis of the legal provisions of Art. 6 Para. 1 lit. f (legitimate interest) of the German Data Protection Regulation (DSGVO). The concern of etracker in terms of the DSGVO (legitimate interest) is the optimization of the online offer and the web presence. Since the privacy of visitors is important, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. No other use, combination with other data or transfer to third parties will take place. You can object to the aforementioned data processing at any time. The objection has no adverse consequences. Further information on data protection at etracker can be found here: www.etracker.com
Route Planner VVV
For ideal route planning on site, you can use the route planner of the Vorarlberg Transport Association on our website. This shows you the current departures, best connections, alternative routes and disruptions everywhere. It is also possible to display a connection from any address or from your current location.
Find out more at:
https://www.vmobil.at/ressourcen/datenschutz
https://www.vmobil.at/vmobil-widget-generator-fuer-die-unternehmens-website
Other Tools
The following tools are in use on this website and require consent from you. You can change this at any time in the cookie settings. Please note that non-consent will limit the functionality of the website.
• 360° panoramic tours of the region (Multimediafabrik/ 360ty.world) https://360ty.world/datenschutz/
• Live webcams in the region (Panomax) https://www.panomax.com/en/datenschutz.html
• Interactive panoramic maps (Intermaps) https://www.intermaps.com/en/Privacy.html
• Social Guide (Vorarlberg Tourism): This plays out current posts from our followers in the region who mention us on social media (Facebook, Instagram). Also included in the social guide is information from the region (e.g. weather, drone videos, offers, tours, helpful links, etc.). https://www.vorarlberg.travel/en/terms-of-use/
Purpose of data processing
We will process your personal data for the following purposes:
> To make this website available to you and to further improve and develop this website
> To be able to create usage statistics
> To be able to detect, prevent and investigate attacks on our website.
> To be able to answer your inquiries
Legal basis for processing
The legal basis for the processing of your personal data is our overriding legitimate interest in accordance with Article 6 Paragraph 1 Letter f of the General Data Protection Regulation, which consists in achieving the purposes mentioned above.
Transmission of your personal data
For the above-mentioned purposes, we will transmit your personal data to the following recipients:
> IT service providers deployed and commissioned by us
> Partner for the purpose of order processing
The named recipients are located in Austria or the EU.
Duration of storage
We will generally save your data for a period of three months. A longer storage only takes place if this is necessary in order to investigate detected attacks on our website.
If you provide data for specific purposes (e.g. application) or register for specific purposes, your data will be stored for as long as it is necessary to achieve the respective purpose or the statutory provisions.
Feratel
In case of an inquiry (non-binding inquiry, inquiry to houses) or a booking, your data will be passed on to our landlords and stored in the booking system Feratel. In case of a booking via the Feratel experience store, your data will be passed on to the booking system Feratel and stored. In the course of an offer preparation on the part of our landlords, it may be that your data is processed in an external booking system (depending on the accommodation). If you register for Clara (digital holiday assistant) via our website, your data will be passed on to the booking system Feratel and stored.
More info at: https://www.feratel.at/datenschutz/
Your rights
You have the principal rights for disclosure, correction, deletion, restriction, data portability, withdrawal and objection. If you think that the processing of your data is in breach of the data protection law or that your data protection rights have otherwise been violated, you can file a complaint with the regulating authority. In Austria, this is the Data Protection Authority.
You can reach us on the following contact details:
Alpenregion Bludenz Tourismus GmbH
Mutterstraße 1a
6700 Bludenz, Österreich
Manager: Wiebke Meyer
T +43 5552 30227
F+43 5552 30227-1712
E-Mail: info@alpenregion.at
Web: www.vorarlberg-alpenregion.at
